Best Western PLUS Vineyard Inn and Suites

We has a small problem booking a cab to the hotel, but the staff was so helpful and so nice. Our welcome was probably one of the warmest greetings we have ever gotten for us and our service dog (once she was told she could be friendly and not work, it was love all around). We loved the thoughtful welcome packet and location. Absolutely would book this hotel again for any Penn Yan travel.

Excellent location, fantastic comfortable bed,

The greeting at front desk was pleasant and kind. The rooms were very clean and our cleaning lady Sue greeted us wished us a good day and worked with a smile. All around very friendly staff. A convenient location to the lakes. Also your breakfast buffet was very good and the staff kept it spotless and everything was never empty. Very pleasant breakfast and atmosphere to sit and get your morning started. Overall I have not one negative comment. Also always had hot water for a shower. Most hotels you stay in don't have that!! Keep up the excellent atmosphere and work ethics!!!

The breakfast was varied, fresh, and had plenty of selections for everyone. Loved the 24/7 availability of the excellent coffee machine and juice. Our room was clean, roomy, and comfortable with plenty of towels and toiletries.

This hotel did not disappoint at all! Great location, the staff was great, accommodations were great, and the breakfast was the best we have had at a hotel in a long time! They have a pancake machine!! LoL the pool area was a hot crowded because a birthday party was down there, hut other then that perfect!!! Definitely staying here again if needed.